Job Openings

Residential Supervisor
Job Type
Full Time
Job Category
Latham, NY


Assists the CIT Manager or CIT Leader in coordinating, supervising, developing staff and managing work schedules.

·       Participates in the interviewing and hiring of new Direct Support Professionals. Works collaboratively with individuals & families as appropriate.

·       Participates in habilitation plan development (may be residential habilitation, community habilitation, or day habilitation).

·       Maintains a capacity-based approach and participates in activities to build competencies and integrate individuals into their communities.

·       Provides instruction and assistance to individuals in areas of daily living including but not limited to personal hygiene, cooking, house maintenance, social interaction, mobility training, use of leisure time and personal finances.

·       Performs support staff responsibilities as needed including overnight staffing and on-call duties on a regular basis as scheduled by the CIT Manager or CIT Leader.

·       Completes, monitors and trains staff on all mandated reporting requirements including but not limited to the following:

  • Appropriate habilitation plans and service notes. Approves notes in a timely fashion, and follows up with missing or unsigned notes.
  • Incident reports and Justice Center reporting
  • Documents related to medication administration where applicable
  • Documents related to behavioral support plans where applicable
  • Documentation related to personal allowance where applicable
  • Agency related documentation.

·       Helps ensure appropriate safeguards for individuals are developed and maintained.

·       Manages, administers, monitors medication to individuals as required in certified settings (after Medication Administration certified) and acts as the primary liaison to the R.N.  Assures prescribed medications are available to individuals. Performs heath care treatment as prescribed. Reports any concerns of self-medication administration status to program supervising RN as soon as possible.

·       Attends, participates and may facilitate staff meetings.

·       Provides and/or coordinates transportation for individuals to program activities, doctors' appointments, recreational activities and other activities.   

·       Remains current in agency and program-related training.

·       Communicates with other agencies, employers, family members, job coaches, landlords and any other appropriate constituents.

·       Implements emergency procedures established by the agency as necessary.

·       Provides emergency first aid and CPR as necessary.

·       Performs routine interior and exterior cleaning and maintenance of residence as assigned.

·       Reports unique or emergency medical conditions of individuals to the program supervising R.N., and residential management team.

·       Requisitions and purchases equipment, food and other materials needed for the operation of the program following agency protocols.

·       Acts as the designated supervisor when assigned by the CIT Manager or CIT Leader.

·       All supervisors, managers, and employees are all responsible for helping to create a workplace free of recognized hazards, and for acting safely.



High school diploma or general education degree (GED) and one-year experience in direct support working with the developmentally disabled or related experience and/or training.


Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively to individuals supported, family or other agency staff.


Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.


Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Computer Skills:

Word processing, E-mail and database software.


Supervisory Responsibilities:

Under the direction of a CIT manager, CIT Team Leader or Regional Leader carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to lift up to 25 pounds (sometimes with assistance). The employee is occasionally required to lift up to 50 pounds (sometimes with assistance). The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Provide support to individuals in crisis through the use of behavioral support techniques, including the use of personal physical interventions.


Additional Requirements:

·       A valid NYS driver's license and ability to drive and driving record acceptable for agency insurance coverage are required. Daily access to a vehicle.

·       Must be cleared and maintain acceptable record under the NYS OPWDD mandated criminal background check process.

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